You guys are great! I have not received my grips yet, but I called Extreme Shooters today to see if my grips had shipped due to my STI having a cracked grip. I did not notice that when I placed ordered, the grips I selected were backordered two to three weeks. When I called, the person I spoke to was very courteous. I explained that I had a major USPSA match coming up and I had been running with a cracked grip. The salesperson told me there were no grips readily available, but he could make me a set and ship them out THE SAME DAY when he finished; and, sure enough..it had shipped by 4:00pm today. Extreme Shooters Customer Service is top notch, no question and I have no doubt their product speaks for itself in volumes also!